There are two methods you can use to speak to an expert again.
If you know which expert you would like to speak to:
- Navigate to the completed connections tab, locate the expert you’d like to re-engage and click on the ‘speak to this expert again’ button
If you do not have a specific expert in mind, but would like to engage with someone about a specific topic:
- You can use Omnisearch to do this. It allows you to search across all previous expert engagements your company has undertaken, provided you own the IP (not your end client).
- At the top of your screen, there is a search bar that you can use like Google.
- Type an expert's name, an expertise, a geography, an affiliation, or a type of expert you’re wanting to speak with, and Omnisearch will return all experts that match your criteria.
- From this list, you can download call recordings and transcripts, read their biographies, and request another call at the click of a button.
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